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PYROWORLDnet FAQs

Answers to the most common questions about accounts, payments, security, and support.
Written by PYROWORLDnet
Updated 2 days ago

General FAQs

Welcome to PyroWorld’s General FAQs. Here, we address common questions and provide essential information about our services, regulatory compliance, and commitment to user security.


1. What is PyroWorld?

PyroWorld is a comprehensive crypto ecosystem offering a range of services, including:

  • PyroX: A non-custodial hybrid exchange enabling users to convert fiat to crypto, with assets withdrawn directly to personal wallets.
  • PyroDesk: An over-the-counter (OTC) trading platform tailored for high-volume trades, ideal for institutions and large investors.
  • PyroSwap: A decentralized swap service allowing users to trade cryptocurrencies directly through their Web3 wallets without intermediaries.
  • PyroAI: An AI-driven tool designed to enhance trading strategies and market analysis.

Our mission is to blend the efficiency of centralized platforms with the security and control of decentralization, ensuring users have full ownership of their assets while enjoying seamless trading experiences.


2. Is PyroWorld a regulated platform?

Yes, PyroWorld operates under strict regulatory frameworks to ensure compliance and user protection:

  • VASP License: Our parent company, EcoQuasar s.r.o. (registration code: 19599188), holds a Virtual Asset Service Provider (VASP) license issued on 14 August 2023 by the Ministry of Industry and Trade of the Czech Republic. This license authorizes us to provide virtual asset services in compliance with Czech and EU regulations.
  • MiCA Readiness: We are proactively preparing for the European Union’s Markets in Crypto-Assets (MiCA) regulation, which aims to streamline the adoption of blockchain and distributed ledger technology across the EU. MiCA was adopted by the EU Parliament on 20 April 2023 and has been fully applicable since December 2024.  


3. How does PyroWorld ensure the security of user assets?


At PyroWorld, user security is paramount. Our measures include:

  • Non-Custodial Services: With platforms like PyroX, users’ assets are never held by us. Instead, they are directly transferred to users’ personal wallets, ensuring full control and reducing custodial risks.
  • Advanced Security Protocols: We implement state-of-the-art security measures, including encryption, two-factor authentication (2FA), and regular security audits, to protect user data and transactions.


4. What is PyroWorld’s stance on fraud and misinformation?

We are committed to maintaining transparency and safeguarding our users:

  • Zero Tolerance for Fraud: We actively monitor and prevent fraudulent activities on our platforms. Users are advised to exercise caution and conduct due diligence when engaging in transactions.
  • Addressing Misinformation: We are aware of misinformation circulating on certain websites claiming to protect users from fraud. Some of these sites have inaccurately associated PyroWorld with fraudulent activities due to external scams where victims purchased crypto on our platform. We emphasize that PyroWorld is not involved in these scams. Our role is limited to providing a secure platform for crypto transactions, and we do not endorse or participate in any fraudulent schemes.


5. How can users protect themselves from scams?

User vigilance is crucial in the crypto space: 

  • Verify Authentic Sources: Always ensure you are interacting with official PyroWorld platforms. Our official website is https://pyroworld.net.
  • Be Skeptical of Unrealistic Offers: Beware of schemes promising guaranteed returns or unsolicited investment opportunities. 
  • Educate Yourself: Stay informed about common scam tactics and regularly update your knowledge on crypto security practices.


6. What should I do if I suspect fraudulent activity?

If you suspect any fraudulent activity related to PyroWorld:

  • Contact Us Immediately: Reach out to our support team through the Help Center or email us at support@pyroworld.net.
  • Report to Authorities: Notify local law enforcement agencies to ensure the matter is investigated thoroughly.


7. How does PyroWorld comply with Anti-Money Laundering (AML) and Know Your Customer (KYC) regulations?

Compliance is integral to our operations:

  • AML/CFT Policies: We have robust Anti-Money Laundering (AML) and Countering the Financing of Terrorism (CFT) policies in place to detect and prevent illicit activities.
  • KYC Procedures: Users are required to complete KYC verification during registration to ensure the legitimacy of our user base and adherence to regulatory standards.


8. What are the benefits of using PyroWorld’s services?

PyroWorld offers a unique blend of features:

  •  User Control: Our non-custodial approach ensures users maintain full control over their assets.
  • Comprehensive Ecosystem: From trading and swapping to AI-driven tools, our ecosystem caters to diverse crypto needs.
  • Regulatory Compliance: Operating under a VASP license and preparing for MiCA compliance demonstrates our commitment to legal and regulatory standards.


9. How can I get started with PyroWorld?

Embarking on your crypto journey with PyroWorld is straightforward:

  • Visit Our Website: Navigate to https://pyroworld.net to explore our services.
  • Create an Account: Sign up and complete the KYC verification process.
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